FELCO 972
- Regular price
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CHF 60.10 - Sale price
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CHF 60.10 - Regular price
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Celebrate the true spirit of Switzerland at your table. Rooted in FELCO’s Swiss heritage, this cheese fondue caquelon brings together precision, quality, and the warmth of shared moments, turning every fondue into an authentic experience.
Its design draws inspiration from traditional Swiss decorative arts, particularly the delicate world of paper-cutting from the Pays-d’Enhaut in the canton of Fribourg. This centuries-old craft, known for its finely detailed, lace-like patterns, often portrays alpine life mountains, animals, and scenes of everyday Swiss traditions. Subtle and elegant, these motifs echo a timeless vision of Switzerland, blending craftsmanship with storytelling, values that are deeply rooted in FELCO’s heritage.
Beyond its aesthetics, the caquelon is built for performance. Its robust construction ensures even heat distribution, allowing your cheese to melt smoothly and consistently. Designed to be both functional and enduring, it accompanies countless gatherings, bringing people together around a tradition that is as much about connection as it is about taste.
More than a kitchen essential, it is a tribute to Swiss culture, where craftsmanship, heritage, and conviviality come together, one fondue at a time.
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Product information
Dimensions: 210x85mm
Volume : 2.7 liter approximately
The FELCO cheese fondue caquelon is designed for use on electric, gas, and induction stovetops, ensuring versatile performance in any kitchen. To preserve its quality and appearance over time, hand washing is recommended. The product is dishwasher safe; however, frequent dishwasher use may gradually affect the finish. Before first use, wash thoroughly. Always heat the caquelon gradually and avoid sudden temperature changes (thermal shock), such as placing a hot caquelon under cold water. Use appropriate utensils to prevent surface damage. Handle with care during and after use, as the caquelon becomes hot. Always use heat-resistant gloves or protection when handling. Keep out of reach of children when in use. Normal wear, discoloration, or minor marks over time do not affect the performance of the product and are not considered defects.
| UPC | 783929302478 |
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Delivery & Returns
Delivery:
Delivery 4-6 working days.
Please see our shipping policy page for more information.
Returns:
We offer a return period of 30 days, counting from the day your order was delivered.
Shipping charges for returning the goods are for your own account.
For further details, please visit our refund policy page.
Support and warranty
Lifetime warranty
Covers the forged aluminum handles on all tools, but not the non-slip coverings, blades, counter-blades, springs, or shock absorbers, which are considered consumable parts. Learn more.
Standard warranty
A 12-month warranty applies to manual tools, covering material and manufacturing defects from the date of purchase. Learn more.


FELCO 972: Spare parts replacement
FELCO 972: Maintenance
Frequently asked questions
How FELCO differs from other brands?
FELCO differs from other brands primarily due to their Swiss precision engineering, the use of high-quality, durable materials, and ergonomic designs that offer comfort and reduce fatigue, such as rotating handles.A key differentiator is that FELCO products are fully repairable, with parts available for maintenance and sharpening, contributing to their longevity.
What are the shipping costs in Switzerland?
- Shipping costs are not included in the product prices and will be displayed separately during checkout and in your order confirmation email.
- These costs vary depending on the size and weight of the items and the selected delivery method.
Can I return or exchange my order?
Here, you will find all the necessary information regarding our return processes and policies. Please read through carefully to ensure a smooth shopping experience.
Consumer Right of Withdrawal
- As a consumer, you have the right to withdraw from the contract within 30 calendar days from the day you receive the product.
- To exercise this right, you must inform us of your decision to withdraw by sending a clear statement via email or through our contact form on the website.
Return Process
- Products must be returned to the following address without undue delay and within 30 days from the day you inform us of your withdrawal:
- For Switzerland:FELCO SA
Rue de la Rinche 3
2206 Les Geneveys-sur-Coffrane
Switzerland - For South Africa:FELCO Tools Africa (Pty) Ltd
Unit 2, Cedras Park,
Cincaut Crescent, Saxenburg,
7580, Kuilsriver, Western Cape.
P O Box 140,
Blackheath 7850, South Africa - Items must be returned in their original, undamaged packaging and condition.
- You are responsible for the costs of returning the products.
Refunds
- We will refund all payments received from you, including standard delivery costs, within 14 days of receiving the returned product.
- Refunds will be processed using the same payment method used for the initial transaction.
Conditions for Return
- Products that are damaged or show signs of use beyond what is necessary to determine the nature and functioning of the goods are not eligible for return.
Engraved Products Refund Policy
- Please note that any FELCO tool that has been personalized through our engraving service is not eligible for return or refund. This policy applies unless there is a defect or an error attributable to FELCO in the engraving process. In such cases, please contact our customer service team, and we will address the issue promptly by providing an appropriate solution, including repair, replacement, or refund as deemed necessary.
Do you offer tool service and repair?
Yes, we provide tool service and repairs. For details, please visit: Warranty & Repairs